May 16 – 17, 2018
Palm Beach County Convention Center

FLGHC.org

  EXHIBITOR FREQUENTLY ASKED QUESTIONS 

Where can I find the Exhibitor Services Manual? The Exhibitor Manual is available ONLINE only. Click here to open.
 What is the login/password for National Expo's services website? National Expo sent you an email with a unique login and password. If you did not receive this email, please contact National Expo at customerservice@natlexpo.com or 217-636-8178.

 What is included with my Booth Package?

  • New this year - Complimentary WiFi in the Exhibit Hall
  • Carpet/Skirted Table with 2 Chairs/Wastebasket (Available for a fee upon request for Vehicles and Oversized Exhibits.)
  • Pre-Show and Post-Show Attendee Mailing List - Emails included!
  • MORE dedicated exhibit hall time for attendees
  • Exhibitor Badge allows access to General Session and Workshops
  • Company listing and description in Exhibitor Directory

If you need to order additional services please see the Exhibitor Services Manual.

 How do I request name badges for Exhibit staff? Preorder your booth badges to save time at check-in. Two complimentary badges per booth are included. Additional badges are only $25 each. The advance form is closed.  Please register at the show.  

 What is Drayage? Drayage (material handling) is the handling of your exhibit freight. Drayage services are ordered through National Expo. Phone: 217-636-8178 or email customerservice@natlexpo.com. Order early for discounts. Drayage services include:

  • Receiving freight at the advance warehouse and storing it for up to 30 days prior to the show.
  • Receiving freight at the Convention Center loading dock.
  • Unloading and placing exhibit materials in the exhibitor's booth.
  • Picking up and storing empty crates and containers during the show.
  • Returning empty crates and containers after the close of the show.
  • Loading freight or equipment on outbound carriers for return shipment. Return shipments MUST be picked up no later than  4:00 pm on Thursday, May 18, 2017 or they will be re-routed.
 May I hand-carry items into the Exhibit Hall? Yes. Exhibitors may hand-carry their own material into the exhibit facility. However, be advised that no carts or dollies will be available for loan or rent from either National Expo or the Convention Center.
 Can I set up and dismantle my own booth? Yes. Exhibitor's employees may set up and dismantle their own exhibit. If you intend to have your exhibit installed/dismantled by an Exhibitor Appointed Contractor (EAC), you must submit the Authorization Form to National Expo.
 Can I get a list of Conference Attendees? Yes. A Pre-Conference and Post-Conference Attendee List is provided to all exhibitors.
 Where do I send the required Certificate of Insurance? General liability insurance in the amount of $1,000,000 per occurrence  must be obtained by EXHIBITORS at their own expense, showing McRae  Conferences & Trade Shows and GHC as additional insured. Proof of  insurance must be submitted to McRae 60 days prior to the first day of  move-in for the event. The address for both entities is: 1401 Maclay  Commerce Drive, Tallahassee, FL 32312. The certificate may be faxed to  850-906-0077 or emailed to GHCexhibits@mcraemeetings.com. Click to  purchase insurance from Rainprotection.
 Who is responsible for the security of my merchandise? Exhibitors are responsible for their valuables. Exhibit Manager provides  perimeter security at points of entry to the exhibit hall on a 24-hour  basis during the entire period of the show, including installation and  dismantle. Every reasonable effort will be made to prevent losses.  However, the final responsibility for exhibitor-owned equipment and  merchandise security rests on the exhibitor. Do not leave your booth  unattended until your merchandise is secure!

GHC Exhibitor Contact: Amy Williams
866-361-4442 or GHCexhibits@mcraemeetings.com