November 5 – 7, 2019
Georgia International Convention Center

www.gaetc.org

EXHIBITOR FREQUENTLY ASKED QUESTIONS 

 Where can I find the Exhibitor Services Manual? The Exhibitor Manual will be available ONLINE only beginning September 5th. If you need help with estimating costs for drayage and additional services please contact National Expo at 217-636-8178. Click here to open Exhibitor Manual.
 What is the login/password for National Expo's services website? National Expo will send you an email with a unique login and password approximately 60 days prior to the show. If you do not receive this email, please contact National Expo at customerservice@natlexpo.com or 217-636-8178.

 What is included with my Booth Package?

  • WiFi - Complimentary WiFi is available in the exhibit hall as a courtesy to the exhibitors and attendees. You will need to purchase a wired internet connection if reliable internet is important to your booth demonstration or sales process. 
  • Booth Carpet
  • One 6' draped table/two folding chairs/wastebasket
  • Exhibitor ID sign with booth number
  • Company listing and description in Conference App
  • Company listing on GaETC website
  • Exhibitor Lounge with complimentary beverages

 If you need to order additional services please see the Exhibitor Services Manual.

 How do I request name badges for Exhibit staff? Click here to order badges for exhibit staff. Available now.

 What is Drayage? Drayage (material handling) is the handling of your exhibit freight. Drayage services are ordered through National Expo. Phone: 217-636-8178 or email customerservice@natlexpo.com. Order early for discounts. Drayage services include:

  • Receiving freight at the advance warehouse and storing it for up to 30 days prior to the show.
  • Receiving freight at the Convention Center loading dock.
  • Unloading and placing exhibit materials in the exhibitor's booth.
  • Picking up and storing empty crates and containers during the show.
  • Returning empty crates and containers after the close of the show.
  • Loading freight or equipment on outbound carriers for return shipment. Return shipments MUST be picked up no later than  7:00 pm on Thursday, November 7, 2019 or they will be re-routed.
 May I hand-carry items into the Exhibit Hall? Yes. Exhibitors may hand-carry their own material into the exhibit facility. However, be advised that no carts or dollies will be available for loan or rent from either National Expo or the Convention Center.
 Can I set up and dismantle my own booth? Yes. Exhibitor's employees may set up and dismantle their own exhibit. If you intend to have your exhibit installed/dismantled by an Exhibitor Appointed Contractor (EAC), you must submit the Authorization Form to National Expo.
 Can I get a list of Conference Attendees? Yes. A Pre-Conference or Post-Conference Attendee List is available for purchase to exhibitors. Click to order the Attendee List.
 Where do I send the required Certificate of Insurance? General liability insurance in the amount of $1,000,000 per occurrence  must be obtained by EXHIBITORS at their own expense, showing McRae  Conferences & Trade Shows and GaETC as additional insured. Proof of  insurance must be submitted to McRae 60 days prior to the first day of  move-in for the event. The address for both entities is: 1401 Maclay  Commerce Drive, Tallahassee, FL 32312. The certificate may be faxed to  850-906-0077 or emailed to gaetcexhibits@mcraemeetings.com. Click to  purchase insurance from Rainprotection.
 Who is responsible for the security of my merchandise? Exhibitors are responsible for their valuables. Exhibit Manager provides  perimeter security at points of entry to the exhibit hall on a 24-hour  basis during the entire period of the show, including installation and  dismantle. Every reasonable effort will be made to prevent losses.  However, the final responsibility for exhibitor-owned equipment and  merchandise security rests on the exhibitor. Do not leave your booth  unattended until your merchandise is secure! To order security  (additional cost) for your individual booth, please contact the GICC  Event Coordinator rlevin@gicc.com.
 

GaETC Exhibitor Contact: Connie Bond
866-554-2382 or GaETCexhibits@mcraemeetings.com