Dynamics of Service

Start Time/Date: 8:00 AM Wednesday, November 28, 2018
End Time/Date: 4:00 PM Wednesday, November 28, 2018
ADDRESS: PIA Southern Alliance Learning Center
3805 Crestwood Pkwy. NW
CITY: Duluth, GA 30096

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Additional Event Information

At this one-day classroom course, you will discover what makes superior customer service representatives effective—and what keeps their customers loyal. Participants repeatedly tell us how this one-day course transformed their lives when back on the job. The success of Dynamics of Service is a direct result of an energetic and knowledgeable faculty. These instructors have lived and practiced what they teach; they know what works in the “real world.”

When you attend Dynamics of Service, you will:

  • Improve your people skills dramatically.
  • Tune up your professional competence.
  • Acquire a wealth of tools and techniques for dealing with customers effectively.

All these skills serve to make an employee more valuable, more productive, and more satisfied on the job.

*Dynamics of Service satisfies the update requirement for CISRs and CSRMs.