CIC Insurance Company Operations Institute - Online

Start Time/Date: 8:00 AM Wednesday, February 8, 2023
End Time/Date: 5:00 PM Thursday, February 9, 2023
ADDRESS: Georgia Online Webinar
The Comfort of your Office or Home
CITY: Webinar, US

Add To Outlook Calendar


Enter your email address or the email address of the person you wish to register in the space below and then click the submit button next to the sentence that describes what you wish to do.
Email Address:
Register myself for this event.
Register another person for this event using his/her email address.
Register another person for this event using my email address.
Register multiple people for this event.
Register multiple people for this event that will all have the same registration items. (Fill out one form)

Additional Event Information

Insurance Company Operations (ICO) Institute  - Online

Click Here for Agenda 


1.  Only payment secures your seat in this Institute

2.  If payment is not received with 10 days of the registration date, your enrollment will be cancelled.

3.  The fee for this course increases to $495 if the registration and/or payment is received within 14 days of the program's start date.

All CIC Insitutes will include 16 hours of instruction (Wednesday and Thursday). For persons seeking the CIC designation - the exam window will open the Monday following the Institute. Addtional emails will be sent with information regarding login and exam procedures.

Effective June 1, 2021 - Newly Updated and improved 16-hour course.

In the Insurance Company Operations course, you will learn strategic decision-making strategies for the purpose of satisfying regulatory requirements, meeting compliance standards, product development, underwriting, distributing and marketing, processing claims, and other vital company functions. 

Executive and Financial Management (6 hours)

Learn what executive-level strategies to use to determine an insurance company’s structure. Understand what regulations and compliance requirements are unique to the insurance business. Learn the role of executive-level decision-making in lines of business, geographic territory, personnel structure, delivery systems, and technology. 

Learn how actuarial practices support the financial viability of an insurance company and the role they play in reports to state insurance departments and financial regulators. Learn about the work of actuaries in the insurance industry, as well as accounting processes and profitability ratios. 

Product Development (2 hours)

Learn to explain how insurance product development relates to the livelihood of an insurance company. Identify sources of new insurance product development, discuss modifications of existing insurance products, and learn about creating insurance coverage for emerging industries.

Underwriting (3 hours)

Explain the importance of underwriting to an insurance company. Learn about the value of underwriting. Identify differences in company philosophies and analyze company guidelines. Discuss the use and types of reinsurance methods. Examine the purpose, function, and role of the loss control and safety specialist. Understand the purpose of a premium audit, the auditor’s responsibilities, types of audits, and the impact of those audits.

Claims Management (3 hours)

Understand the steps in the claims process and the purpose and functions of each. Understand how a claims department interacts with other departments within a company. Discuss claim investigation and evaluation, claim payment, and claim reserving practices.

Product Distribution (2 Hours)

Examine a variety of services that affect policyholders, including the appointment of insurance agencies, product delivery methods, and the provision of around-the-clock customer service.