Source: TRIAD BUSINESS JOURNAL, 9/11/17


CSX Corp. CEO Hunter Harrison issued a statement last week that the railroad had turned a corner, saying he was confident that "many of the challenges we and our customers have recently faced are behind us." The Jacksonville-based railroad faced widespread criticism from customers in recent months for unpredictable transit times, railcars that sat for days at yards, unreliable switching operations and unhelpful customer personnel.

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