Source: NY TIMES, 2/13/18


Dan Laptev, an electronics analyst, was making his way through the Charlotte, N.C., airport this month when he stopped at Starbucks for a light dinner — a ham-and-cheese sandwich and a cup of hot chocolate. He ate, drank, boarded his flight and got home. And that’s when the trouble started. Mr. Laptev spent much of that night hunched over the toilet with a violently upset stomach. Suspecting his Starbucks meal as the source of his ills, he sent a complaint through the company’s website, but got only an automated form email back. So he did the next best thing: 

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