Help increase broadband services in NC
Story Date: 7/24/2020

  Source: NC OFFICE OF STATE BUDGET AND MANAGEMENT, 7/23/20
 
As we continue to rely on access to broadband services for work, school and wellness needs during the pandemic response, the N.C. Department of Information Technology's Broadband Infrastructure Office (BIO) has launched a new survey tool to allow your residents to submit needed data to enhance our needs assessment and attract further private investment. The Hometown Strong team asks for your partnership to share the opportunity with residents through promotion on social media, printed inserts, websites and other communication methods such as announcements at town, county and school board meetings.

 If your county is currently seeking ISP partnership to fill broadband gaps, enhanced data on resident experiences is a strong asset.  Below are two sample texts, with a link to the survey. Click here to view the full survey announcement release. For communities and organizations interested in promoting the N.C. Broadband Survey in their areas,  please contact BIO directly at https://ncbroadband.gov/communityaction.

Sample One for social media and other strategies:

Now more than ever, people need reliable and affordable internet access. Please take 5 minutes to complete the NC Broadband Survey. Thank you! https://bit.ly/3hr5XSI

Sample Two for website, printed inserts and other communications such as announcements at town, county and school board meetings:

Broadband Survey

The North Carolina Broadband Survey is designed to gather information on locations without adequate internet access and speeds in the state.

The information gathered from the survey will:

=        Provide clear data to guide investment of funds through the state’s Growing Rural Economies with Access to Technology (GREAT) grant program

=        Inform research and policy recommendations

=        Support strategic targeting of additional funding streams

The survey is a collaboration between the N.C. Department of Information Technology’s Broadband Infrastructure Office and The Friday Institute for Education Innovation at North Carolina State University.

Taking the Survey

The survey takes about 5 minutes to complete and is available in both English and Spanish. Participants are encouraged to also take the optional internet speed test to connect survey data with broadband speed information.  Internet Connectivity Survey for NC Households and Businesses

 

For Homes & Businesses With Internet Service  For homes or businesses with internet service, the participant should take the survey online from the location being reported, ideally from a wired connection. This will allow the speed test and other survey data to be tied to the exact location.

For Homes & Businesses Without Internet Service:  For locations being reported without internet service, the participant can take the survey by phone. Residents without internet service but with phones capable of text messaging can text “internet” to 919-750-0553. Standard text messaging rates will apply.

Can't Text?:  Residents with landlines or cellphones that do not have texting capability may place a voice call to 919-750-0553. An interactive voice response system will guide them through a series of short questions to obtain the caller’s address and register it in the database as having no internet capability at all.

























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