Source: Mackenzie Stasko, CBS17, 5/20/21

North Carolina and five other states have joined a federal lawsuit against Frontier Communications for not providing the high-speed internet it promised to customers. “Frontier over promised, under delivered, and over billed for the service it provided to its customers,” said North Carolina Attorney General Josh Stein. “It said it would provide speed at a certain rate and delivered it at a much lower rate.” Stein says thousands of customers across the country have filed complaints against the internet service provider. Close to 400 of those complaints are from Frontier customers in North Carolina.

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