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New electronic payment option for water quality annual fees
Story Date: 8/9/2013
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Source: NCDENR, 8/8/13
The N.C. Department of Environment and Natural Resources has put in place an electronic payment option to make it easier for municipalities, industries and animal operations to pay annual wastewater or stormwater fees.
“This new payment system is part of our strategy to bolster customer service in DENR by finding more quicker, more efficient ways to serve our customers,” said John Skvarla, secretary of the N.C. Department of Environment and Natural Resources.
The new “e-check” payment system will be used by the divisions of Water Resources and Energy, Mineral and Land Resources.
The water quality ePayment system allows customers to enter their permit number and proceed to a secure third party payment site, known as PayPoint, to process the payment. At PayPoint, customers use their personal or business bank account number and routing number to complete the payment process. Fees must be paid in full. The divisions plan to make credit card payment options available by early 2014.
Customers who wish to start using the ePayment system should go online to the Water Quality ePayment website, http://portal.ncdenr.org/web/wq/epayment, and enter the permit number. A list of all open invoices associated with the permit number will be available for selection and payment. After going through the payment process, a printable receipt will be available and a confirmation email will be sent to the customer.
The e-payment option is available for annual renewal fees associated with National Pollutant Discharge Elimination System wastewater and stormwater permits; municipal collection system permits, land application wastewater permits, and permits for animal operations.
Please send any questions about the ePayment system by email to: wqepay@ncdenr.gov, or call 919-807-6321.
Fee payment is still available using the traditional mail process.
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