Generational Diversity in the Workplace & Communication Skills

Start Time/Date: 10:00 AM Tuesday, September 22, 2020
End Time/Date: 12:00 PM Tuesday, September 22, 2020
ADDRESS: Webinar via Zoom

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Generational Diversity in the Workplace & Communication Skills  


Due to the COVID-19 Pandemic, and the current restrictions on gatherings larger than 25 people, this course is now going to be a webinar via Zoom.


Learn how generational differences in the workplace and working with the public, especially crime victims, impact the ways we communicate and understand each other. This training provides tools for better communication among our colleagues, the public and our supervisors; and offers guidance to understand learning differences, knowing our audiences, and improving our messaging so that we can perform our jobs most effectively.

One week before the training: Please provide to Amy Smulktis any situations or questions you have where communications could have been improved, for discussion among the group.

PCCD has approved this course for 2 annual training hours.


Jodi Lobel, Esq.
Executive Deputy Attorney General for Operations
Pennsylvania Office of Attorney General

Jodi Lobel is the Executive Deputy Attorney General for Operations at the Pennsylvania Office of Attorney General where she oversees the administrative workings of the OAG, including Finance, Technology, HR, and Training.
Prior to joining OAG, Ms. Lobel proudly served at the Philadelphia District Attorney’s Office for 25 years, where she prosecuted cases in the Homicide, Major Trials, Habitual Offender, Juvenile and Municipal Court Units. Ms. Lobel held supervisory positions as Chief of the Felony Waiver Unit, Chief of the Charging Unit, Deputy of the Pre-Trial Division and Deputy of the Trial Division where she was in charge of six geographically zoned trial bureaus, the family violence and sexual assault unit and the homicide unit. Ms. Lobel also served as Deputy of Training and Special Projects where she created and implemented training curricula for Assistant District Attorneys of all experience levels, including supervisors.
Ms. Lobel is a frequent lecturer in the areas of trial advocacy, pre-trial processes and reform, eyewitness identification and supervisory, managerial and leadership training.
She was a recipient of the Legal Intelligencer "Woman of Distinction" award in 2010.  She was a member of the Pennsylvania Criminal Rules Committee by appointment of the Supreme Court of Pennsylvania.
Ms. Lobel earned her undergraduate degree in Communications from the University of Pennsylvania, and her Juris Doctor from Widener University School of Law.


Registration closes on September 1, 2020. This course is open to all victim service providers, including attorneys. Class size is limited to 75 attendees. To register online, submit your email address above. If you are registering multiple people for your agency, please ensure that all participant email addresses are included as there will be multiple emails sent to the participants.

If registration is full and you wish to be added to the wait list, please email Amelia Smulktis at


PDAI is pleased to offer four scholarships to victim advocates and victim witness coordinators with at least one years’ experience who attend this training to cover the registration fee, per diem (food), travel expenses, and accommodations. These scholarships are funded by a Grant awarded to PDAI by PCCD, Office of Victim Services for expanding training to victim services providers and subsidize the cost of attendance. Scholarship recipients are based on the information in the application and the number of scholarships the applicant’s agency previously received.  Scholarship applications are available by contacting the Training Consultant.


Due to budget restrictions, refreshments are unable to be provided for participants.


No refunds will be issued for cancellations received after September 1, 2020. Substitute attendees, however, are permissible at any time.

Questions or Concerns

Please contact Amy Smulktis, Restitution & Victim/Witness Consultant at if you need additional information. Please do not contact the trainer directly.

Pennsylvania District Attorneys Institute
2929 North Front Street
Harrisburg, PA 17110